Collectors App Privacy Policy

Effective date: 11/06/2026

App name: Showboat
Contact: usersupport@showboat.world
Business name: Showboat Ltd

We value your privacy. This Privacy Policy explains what information we collect, how we use it, and which third parties help us run Showboat (the “App”).

1. Information we collect

We collect the following categories of information when you use the App.

Account and authentication

• Email address — required to create and sign in to your account.
• Account identifiers — a unique user ID assigned when you register.

Profile and preferences

Information you choose to provide in your profile, stored in our database, may include:

• Display name (publicName)
• Profile photo URL
• Bio / description
• Favourite teams and collecting preferences (e.g. era and shirt-type interests)
• Whether your valuation is public
• Preferred currency
• Premium subscription status

We also store login metadata to operate and improve the App, including last login time, login count, app version, and device platform (iOS or Android).

Collection content

When you add shirts to your collection, we store the information you enter (for example team, player, season, size, condition, price paid, notes, and valuations) in our database.

Photos of your shirts are uploaded to and hosted by our image hosting provider. We store references (URLs) to those images so they can be displayed in the App.

Usage and analytics

To understand how the App is used and to improve features, we collect usage and analytics data in production builds, including:

• App events such as app open, sign-in, sign-up, sign-out, password reset, and account deletion.
• Anonymous page-view style events, such as which screens or features are opened.

We do not intentionally send your email address or display name with anonymous analytics events.

Diagnostics

To fix crashes and errors, we use a crash-reporting service in production builds. That service may receive error reports, stack traces, device and app version information, and contextual tags related to the screen or feature where an error occurred.

Subscriptions and payments

If you subscribe to Premium:

• Apple App Store or Google Play processes payment. We do not receive or store your full payment card details.
• We use subscription management service providers to link your purchase to your account and enable Premium features. Those providers may process your user ID and subscription status.

Feedback

If you submit bug or feature feedback, we store your message together with your user ID, email (if available), display name (if set), app version, and platform so we can respond or investigate.

Information we do not collect

• We do not sell your personal information.
• We do not use your email for third-party advertising.
• We do not knowingly collect information from children under 13 (see section 6).

2. How we use your information

We use your information to:

• Create, authenticate, and manage your account
• Store and display your profile and shirt collection
• Host and show images you upload
• Operate Premium subscriptions and entitlements
• Understand App usage and improve features
• Diagnose and fix crashes and errors
• Respond to feedback and support requests
• Enforce our Terms and Conditions and keep the App secure

We do not use your email for marketing unless you separately opt in to marketing communications outside the App.

3. Legal basis (UK, EEA, and where required)

If you are in the United Kingdom, the European Economic Area, or another jurisdiction where similar rules apply, we process your personal data on the following bases:

You may object to processing based on legitimate interests where applicable (see section 8).

4. Third-party services

We use the following services. Each may process data under its own privacy policy:

These providers act as processors or independent controllers as applicable. We choose services that offer appropriate safeguards for personal data.

We do not share your data with advertisers or data brokers.

5. Data retention and deletion

Your account data, profile, and collection content are stored until you delete your account.

You can delete your account and associated data in the App (Settings → delete account). You may also request deletion by emailing usersupport@showboat.world.

After deletion, we remove or anonymise your personal data from our systems within a reasonable period, except where we must retain information for legal, security, or fraud-prevention purposes.

Analytics and diagnostic providers may retain data for longer under their own retention policies.

6. Children’s privacy

The App is not intended for children under 13. If you are under 13, please do not use the App or submit personal information. If we learn that we have collected personal information from a child under 13, we will delete it.

7. Security

We take reasonable steps to protect your information using industry-standard practices. No internet-based service is completely secure.

8. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is consent-based

To exercise these rights, contact us at usersupport@showboat.world.

9. International transfers

Some of our service providers, including Google/Firebase, Cloudinary, Sentry, and our subscription management providers, may process data in countries outside your own. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes in the App or by email where appropriate. The “Effective date” at the top will reflect the latest version.

11. Contact us

Questions about this Privacy Policy: usersupport@showboat.world